At Captured Memories we measure our success by your happiness. We provide quality handmade jewelry keepsakes at affordable prices so that you will treasure the love each time you wear your memorable work of art.
If you are not totally delighted with your keepsake, please contact us within three days of delivery and we will send you a full refund provided we receive the item back within 10 days. We offer a 1-year warranty against manufacturing defects. We will repair or replace your keepsake at our discretion and at no charge. Buyers are responsible for return shipping costs.
How should I care for my jewelry?
You can avoid tarnish by wearing your jewelry often. The oils in your skin will "clean" the silver and keep it looking shiny.
When you are not wearing your jewelry it should be wiped with the silver polishing cloth and stored in the small plastic zip-locked bag which are both provided. This will help keep your jewelry clean and tarnish free.
Keep your jewelry away from harsh cleaners, pools, hot tubs, spas and salt water as this can cause damage to sterling silver. The colorful flower petals in your PetalGems gemstone are treated with a UV coating to help prevent fading from the sun but we still recommend avoiding high temperatures and prolonged exposure to the sun, such as storing on a window sill or sunbathing while wearing your PetalGems jewelry.
Captured Memories LLC